Privacy and Security Policy

Privacy and Security Policy

Effective Date: February 10, 2026

Entity Name: Elurevo Consulting

Website: www.elurevo.com

Contact: kritishbusiness7@gmail.com | +91 – 81785 - 35571

Location: Rohini, Delhi – 110085, India

Elurevo Consulting (“we,” “us,” or “our”) is committed to protecting your privacy and the security of personal data in full compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and other applicable Indian laws.

By accessing or using our website (www.elurevo.com), contacting us, or engaging our services (lead generation, admission counseling, consulting representation), you consent to the collection, use, storage, and processing of your personal data as described in this Policy.

1. Information We Collect

A. Personal Data (voluntarily provided or generated during engagement)

• Full name

• Email address

• Phone number / WhatsApp number

• Business / institutional name and designation

• Postal address (if provided)

• Any information you share during discovery calls, emails, WhatsApp chats, or proposal discussions

• Student/parent name, contact details, educational preferences (only when you are an educational institution client and explicitly share for admission counseling purposes)

• Payment-related information (processed securely by third-party gateways; we do not store card details)

B. Automatically Collected / Non-Personal Data

• IP address

• Browser type and version

• Device information (type, OS, screen resolution)

• Website usage data (pages visited, time spent, clicks)

• Cookies, pixels, and similar tracking technologies (see Section 6)

2. Purpose of Collection & Use

We collect and process your data only for the following legitimate purposes:

• To provide and improve our consulting services (lead generation, admission counseling, representation)

• To communicate with you (respond to inquiries, send proposals, updates)

• To perform our obligations under any agreement with you

• To process payments (via secure third-party gateways)

• To prevent fraud, abuse, and ensure security

• To comply with legal obligations (tax, regulatory reporting)

• To send service-related communications (with opt-out option)

• For internal analytics and service improvement (anonymized where possible)

We never sell your personal data.

3. Legal Basis for Processing (under DPDP Act, 2023)

We rely on the following grounds:

• Consent – for marketing communications and optional sharing

• Performance of contract – to deliver the services you request

• Legitimate interests – improving services, security, fraud prevention (balanced with your rights)

• Legal obligation – compliance with tax, audit, or regulatory requirements

4. Data Sharing & Disclosure

We share personal data only when necessary and under strict controls:

• With service providers (cloud hosting, CRM tools, payment processors) bound by confidentiality and data protection obligations

• With educational institutions or businesses (only the data you explicitly authorize us to share as part of service delivery)

• With government/law enforcement when legally required

• In case of merger, acquisition, or asset sale (with notice where feasible)

No international transfers occur unless necessary for service delivery, and only with appropriate safeguards (e.g., standard contractual clauses).

5. Data Security

We implement reasonable security practices and procedures in line with the DPDP Act and SPDI Rules:

• SSL/TLS encryption for all website traffic

• Secure storage of credentials (hashed & salted)

• Role-based access controls

• Regular security reviews

• Breach notification protocol (we will notify you and the Data Protection Board if required)

While we take all reasonable steps, no system is 100% secure. You are responsible for keeping your login credentials confidential.

6. Cookies and Tracking Technologies

We use essential cookies for site functionality. Analytics cookies may be used to understand usage patterns (anonymized).

You can manage preferences via your browser settings or our cookie banner (when implemented).

7. Data Retention

We retain personal data only as long as necessary:

• Active client data: duration of engagement + 2 years

• Inquiry / lead data: 12 months (unless you request deletion earlier)

• Legal / compliance records: as required by law (up to 7–10 years for financial/tax records)

After retention period, data is securely deleted or anonymized.

8. Your Rights under DPDP Act, 2023

You have the right to:

• Access your personal data

• Correct or update inaccurate data

• Withdraw consent (where processing is consent-based)

• Erasure of data (subject to legal retention obligations)

• Restrict or object to processing

• Nominate a representative

• Lodge a grievance with the Data Protection Board of India

To exercise any right, email: kritishbusiness7@gmail.com

We will respond within the timelines prescribed under the DPDP Act.

9. Grievance Redressal Officer

Name: Kritish Kumar

Email: kritishbusiness7@gmail.com

Phone: +91 – 81785 - 35571

Address: Rohini, Delhi – 110085

We will acknowledge your grievance within 24 hours and resolve it within 15 working days (or as per DPDP Act timelines).

10. Children’s Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

11. International Data Transfers

Any data processing outside India will be done only with adequate safeguards as prescribed under the DPDP Act and related rules.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies separately.

13. Changes to This Policy

We may update this policy from time to time. Material changes will be notified via website notice and/or email (where we have your contact). Continued use after changes constitutes acceptance.

Last updated: February 10, 2026

14. Contact Us

For any privacy-related questions:

Email: kritishbusiness7@gmail.com

Phone: +91 – 81785 - 35571

Address: Rohini, Delhi – 110085

Thank you for trusting Elurevo Consulting.

We are committed to protecting your data while delivering exceptional, results-driven value.